Business Leaders Prepare for an End to the Longest Period of Growth

At CES, Adweek spoke with marketing leaders in travel and media about weathering the potential recession

At CES, marketing executives discuss economic considerations. - Credit by Getty Images

Is the travel industry the canary in the coal mine that signals a recession? Are media companies especially at risk when advertisers’ wallets tighten? It’s been almost five months since the inversion of the yield curve, an economic investment indicator that spooked Wall Street. But the effects on the U.S. economy and how advertising dollars are spent remain unclear, with further uncertainty looming as the country heads into a presidential election.

At this year’s CES, Adweek spoke with C-suite executives about their conversations around economic stability, and whether they’re prepared for an end to the longest period of economic growth in the history of the U.S.

These interviews have been condensed and edited for clarity.

Lindsay Nelson, president of core experiences, TripAdvisor
The interesting thing about travel is that there are a number of geopolitical, environmental and economic factors that change how people travel.

It doesn’t necessarily stop people from traveling; their behaviors just change. For example, when Brexit was happening, there was a tremendous amount of uncertainty about where you could travel with your U.K. passport. It wasn’t necessarily that people would get fearful, stop spending and hold off [on vacationing], and certainly that’s true in some cases. But oftentimes, it means they are going different places, planning to go farther out or farther in.

When there are massive fires in Australia, no doubt fewer people are traveling to Australia, including places where the fires have not affected. That’s how people react, and there will be a rebound. At TripAdvisor, we have some of the most scaled, real-time data about travel behavior. We will see before anyone else when people stop looking at Australia and when they start as an indicator of public perception.

The challenge is not so much the fear of a recession happening and to just assume everything constricts, as much as it is to understand if there was a recession, how does that change travel behavior and how can we facilitate?

Tim Mapes, chief marketing and communications officer, Delta Air Lines
The answer to that is based on the hour. I was about to go on a panel, and three minutes before we walked on stage 12 missiles hit our two bases in Iraq, and then the market bounced back in the morning.

We’re a leading economic indicator, the same way corrugated cardboard is for shipping. Because we take reservations that far in advance, we know what the yield profile is, what the willingness to spend on premium tickets is. Business travel is a very good indication of the way businesses are thinking.

Peggy Fang Roe, global officer of customer experience, loyalty, and new ventures, Marriott International
We are always cautiously optimistic. We have to be that way. Certainly, there’s a lot of conversation about whether there’s a recession, and those conversations are happening in different parts of the world. Even in Asia, Hong Kong is really hurting, but the rest of South East Asia is booming.

Being a global company, what’s great is that it balances us out. You don’t know how the U.S. is going to perform.

We’re cautiously optimistic that it’ll be good, but we think Asia will continue to grow for the next 10 years because of middle-class growth, because of the aspiration for travel, and because consumer spending is not necessarily linked to GDP, especially in that part of the world.

Brian Sugar, president, Group Nine Media
I don’t think the operating plan that we’re proposing to our board is going to be any different based on the external factors. There may be a recession or not, or war or things like that. [If] we focus on building a great scalable, profitable business, we can weather all of those storms.

Iván Markman, chief business officer, Verizon Media
There are a couple of considerations. This is an election year, and there are a lot of expectations that it’s going to be a heavily contested election year. From an advertising standpoint, the expectation is that there’s going to be a healthy amount of investment. You have some countervailing aspects. We say, “Hey, some sectors might be more bearish.” But some sectors, and particularly because it’s an election year, are going to be a lot more bullish.

We’re thinking about: How can we create more value for you, so if we create more value for you, even if your wallet is a little bit more tightened, you’re going to spend more of that with us? To me, it’s always back to fundamentals. You look at all of these great companies that survived recession periods and the consistent aspect of things is that they really understand their customers.

If you wear the CFO hat, you’re always trying to build a more resilient business model and Guru [Gowrappan], our CEO, has been very public about how we’ve been diversifying revenue streams, and we continue to do more of that.

And I’ve also been in a couple of conversations with publisher groups about how we can help them do more of that. If you are tied to a very cyclical revenue stream, then you’re going to get hit harder. There are things you can do on that front as well.


@RyanBarwick ryan.barwick@adweek.com Ryan is a brand reporter covering travel, mobility and sports marketing.
@SaraJerde sara.jerde@adweek.com Sara Jerde is publishing editor at Adweek, where she covers traditional and digital publishers’ business models. She also oversees political coverage ahead of the 2020 election.
Publish date: January 15, 2020 https://stage.adweek.com/brand-marketing/business-leaders-prepare-for-an-end-to-the-longest-period-of-growth/ © 2020 Adweek, LLC. - All Rights Reserved and NOT FOR REPRINT
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