EAPs Will Allow Employees to Be Heard and Have Their Privacy Respected

Without validation, there's no trust in the workplace

sound going into an ear
Humans lose interest if there is a lack of validation and trust, and they don’t always want you to share sensitive information with other team members or their bosses. Getty Images

I was watching Billions one night, and as someone with a Master’s degree in social work, I was intrigued that the financial firm hired an in-house psychologist to counsel the talent. As it turned out, these people were in-house performance coaches, who also happened to act as therapists.

Hillary Black is co-CEO of Kay & Black Talent Management.