Online Shopping Scams Have Been on the Rise Amid the Pandemic

The past few months have seen the highest number of consumer complaints

a person looking into an empty mailbox
Most of the complaints the FTC has received concern no-show orders. Getty Images

“I ordered online,” said one claimant. “Never got the order. No longer an address or phone number to contact anyone.”

@UpperEastRob Robert Klara is a senior editor, brands at Adweek, where he specializes in covering the evolution and impact of brands.