Streaming Services’ Churn Rates Rise During Pandemic
40% of households that canceled an OTT service did so to cut expenses
Subscriber churn rates for streaming services were up to 41% in the first quarter of 2020.
Photo Illustration: Trent Joaquin; Source: Getty Images
If it wasn’t hard enough getting consumers to subscribe to streaming services, it’s becoming even more difficult to keep them around. Churn rates in the streaming television world are going up, even as overall video consumption has increased, according to research firm Parks Associates.
