Product manager Hadi Michel revealed in a Newsroom post that Facebook’s reporting tool can now be accessed directly via the Messenger apps on iOS and Android. Activity could previously be reported only via Facebook or Messenger on the web.
To access the reporting tool within the Messenger app:
- Tap the name of the person or group in the conversation.
- Scroll to “Something’s Wrong.”
- Select from categories including harassment, hate speech and pretending to be someone else.
After a user completes a report, he or she will receive a confirmation that it was successfully submitted for review, and they can then choose to ignore or block the offending party.
Michel wrote, “Providing more granular reporting options in Messenger makes it faster and easier to report things for our community operations team to review. They review reports in over 50 languages. This means our community will see issues addressed faster so they can continue to have positive experiences on Messenger.”