Has Internet, Social and Device Use Reached Its Saturation Point in the U.S.?

The emergence of voice assistants, wearable devices and IoT might challenge that notion

Is the U.S. as connected as it's going to get? - Credit by iStock
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Has the usage of the internet, social networks, smartphones and tablets reached its saturation point in the U.S., or do research firms need to re-evaluate the way they measure that data?

A new analysis of data from Pew Research Center pointed to very little change over the past couple of years in the percentage of people accessing the internet via broadband service at home and even less apparent room for growth.

Pew said 65 percent of U.S. adults currently have broadband internet service at home, down slightly from 67 percent in the summer of 2015. The research firm also found that ownership of laptops or desktops was down from 78 percent of U.S. adults in 2016 to 73 percent currently. Their report appears to imply that anyone who is interested in being online already is.

Pew Research Center

The shift to mobile was clearly a factor, as nine out of 10 U.S. adults under 50 say they go online or own smartphones. Another recent Pew survey revealed that 20 percent of U.S. adults are smartphone-only internet users, meaning that they do not have “traditional” home broadband service, up from 12 percent in 2016.

Other factors included:

  • Cost: 43 percent of non-broadband adopters in a 2015 survey by Pew cited cost of either computers or broadband subscriptions as the primary reason why they did not have service at home.
  • Availability: Another Pew survey earlier this year found that roughly six out of 10 U.S. adults in rural areas said access to high-speed internet was problematic in their communities, compared with 43 percent in urban areas and 36 percent in suburbs.
  • Indifference: A 2013 Pew survey found that 34 percent of non-internet users didn’t go online because they were not interested in doing so or did not believe their internet was relative to their lives.
  • Age: Pew found in 2015 that 34 percent of internet users 65 and older had “little to no confidence” in their ability to use electronic devices to perform online tasks, and 48 percent said the following statement described them very well: “When I get a new electronic device, I usually need someone else to set it up or show me how to use it.”

Pew Research Center

Pew senior researcher Paul Hitlin shared a different perspective, saying, “Ultimately, the method for tracking certain adoption metrics may need to change. A canvassing of experts by the center suggested that it might make sense in the near future to stop asking people if they ‘use the internet’ because it will be so ubiquitous. Those experts predicted that the internet would become ‘like electricity’—almost invisible to users, yet more deeply embedded in their lives.”

He also pointed to the emergence of connected devices other than computers and cellular phones, saying that 46 percent of U.S. adults use digital voice assistants on smartphones or devices like the Amazon Echo, pointing to the growing use of smart TVs, wearable devices and other items that are part of the internet of things, including household thermostats, security systems and smart city transportation systems.

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david.cohen@adweek.com David Cohen is editor of Adweek's Social Pro Daily.
Publish date: October 1, 2018 https://stage.adweek.com/digital/has-internet-social-and-device-use-reached-its-saturation-point-in-the-u-s/ © 2020 Adweek, LLC. - All Rights Reserved and NOT FOR REPRINT