What We Can Expect From Voice Devices in 2020

Perhaps we were a bit naïve with some past expectations

Illustration of a person multi-tasking using multiple devices
Too many expected voice to step up in the retail world. Getty Images

What even is conversational commerce? If you feel like you’ve been hearing this term thrown around for years now, that’s probably because you have.

@mraudreywu Audrey Wu is vp strategic partnerships at Haptik.
@elizabethsnower Liz Snower is vp of growth at Haptik.