DoorDash to Offer On-Demand Delivery for CVS Products

The partnership will include 3,000 eligible products

a heart that has a truck driving through with wings on the back that says doordash
DoorDash will deliver CVS products through its platform. - Credit by Illustration: Amira Lin; Sources: DoorDash, CVS
Headshot of Lisa Lacy

Pharmacy chain CVS and delivery company DoorDash said they are partnering to offer same-day no-contact delivery for 3,000 products.

The service debuted on June 15 in Dallas, Houston, Manhattan and Philadelphia, with the Bronx, Brooklyn, San Francisco and Boston to follow. CVS said it expects nationwide availability in July.

The eligible product assortment includes beauty products like shampoo and makeup; health products such as over-the-counter medicine; household products like cleaning wipes and paper towels; and even some grocery items, such as milk, cereal and cookies.

CVS said it also offers same-day delivery of nonprescription items through the delivery platforms Instacart and Shipt. And in November 2019, CVS worked with logistics company UPS to carry out prescription deliveries in Cary, N.C. via drone.

DoorDash, however, noted it is the only CVS delivery partner so far to offer on-demand access, which means customers don’t have to preschedule with time slots.

“We are committed to providing our customers with convenient delivery methods that suit their lifestyle,” said George Coleman, senior vice president of merchandising at retailer parent CVS Health, in a statement. “This partnership allows customers to get the nonprescription daily essentials they need while continuing to practice social distancing.”

a list of items to buy from an online marketplace

It’s the latest move by a pharmacy retailer to cater to changing consumer shopping habits.

CVS has also waived fees for prescription delivery through the U.S. Postal Service until June 30. And in May, competing pharmacy chain Walgreens announced it was expanding the assortment of goods customers can pick up through its drive-thrus.

@lisalacy Lisa Lacy is a senior writer at Adweek, where she focuses on retail and the growing reach of Amazon.
Publish date: June 15, 2020 © 2020 Adweek, LLC. - All Rights Reserved and NOT FOR REPRINT